Kelo's Home Improvement Services LLC ("we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or request services.
Information we collect
- Contact details you submit through our quote/contact form: name, phone, email, service of interest, and any message you provide.
- Project details you share during estimates or scheduling.
- Technical data automatically collected by our hosting provider (IP address, browser type, pages visited) for security and analytics.
How we use your information
- To respond to inquiries, schedule estimates, and provide services.
- To send appointment confirmations, follow-ups, invoices, and service updates.
- To improve our website, marketing, and customer service.
- To comply with legal obligations.
SMS & communications consent
By submitting your phone number, you consent to receive calls and text messages from Kelo's Home Improvement Services LLC related to your inquiry or project. Message and data rates may apply. Reply STOP at any time to opt out.
How we share information
We do not sell your personal information. We may share limited information with trusted service providers (e.g., CRM, scheduling, email/SMS, payment processors) solely to operate our business, or when required by law.
Data retention & security
We retain information only as long as needed for the purposes described above or as required by law. We use reasonable administrative and technical safeguards to protect your information, but no method of transmission over the internet is 100% secure.
Your rights
You may request access, correction, or deletion of your personal information by contacting us at the email or phone number below. We will respond within a reasonable timeframe.
Cookies
Our website may use cookies and similar technologies for basic functionality and analytics. You can control cookies through your browser settings.
Children's privacy
Our services are not directed to children under 13, and we do not knowingly collect their information.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date will reflect the most recent revision.
Contact us
Kelo's Home Improvement Services LLC
2101 Vinings Cir, Apt 1010, Wellington, FL 33414
Phone: (772) 404-9219
Email: kelvindixon_25@yahoo.com